Frequently Asked Questions
CDW is short term for Collision Damage Waiver –risk fee with maximum excess amount in case of damage.Titan rent offers you CDW insurance fee included in the rental price.CDW+ is Waiver with excess reduced and it is charged additionally.Both of these insurances are not covering damage to the tires,wheels,under side of the car,interior,glass.Police report is obligatory in case of any damage on the vehicle and without it none of the insurance options are valid.By not complying with terms of the rental agreement,the lessee loses all types of insurance.What do I need to rent a scooter?
You should be 18+, you need a valid proper license for the scooter you want to rent (check the requirements in the scooter specification), and you need a valid document (passport or ID) to leave as a deposit after signing the rental contract. And the most important thing is previous experience in driving a scooter.
Why should i rent a scooter ?
Scooters are a great urban means of transport. Additionally, scooters are very economical in terms of fuel consumption with rates from 3l/100km. Finally, (last but not least!) parking is simple and easy. You can find a spot literally everywhere!Economic, flexible and free of stress.
Can i leave island with your vehicles?
You can leave island only with cars and you have to let us know about it before you do so(extra insurance fee is charged) . Scooters and all other vehicles should stay on the island ..
What does “basic third-party insurance” mean? What does it cover?
Third party insurance is a compulsory insurance for every vehicle on the road. It means that the damages you may cause to other parties (vehicles, objects, people, etc.) are covered up to the insured amount. It does not cover the damages you may suffer (injuries, medical expenses) or any eventual damage to the scooter/car.You are liable for the full commercial value of any eventual damage on the vehicle.
Is there a full risk insurance available?
No. We do not provide full risk insurance for the scooters.For Car rentals we have full insurance with excess/deductible.Excess is maximum amount of lessee"s liability for damage if all rental agreement terms were respected.Our CDW insurance excess is 800eur(included in the rental price) and you can buy additional CDW+ insurance with 400eur excess.
What happens if the scooter/car is damaged?
Renter is responsible for any damage caused to the Scooter or equipment(helmets,top case ect.)during the rental period, including damage caused by other cars while the scooter is parked. It is the responsibility of the Renter to park the Scooter in a manner that eliminates, or at least greatly reduces, the possibility of contact with other vehicles.So you have to pay for any damage on the scooter except damages resulting from a traffic accident for which you are not responsible.For damages on the cars lessee is responisble with excess amount only ,if all rental agreement terms were respected
What happens in case of the accident?
There is a golden rule: stay calm; be polite and be objective; request police assistance by the emergency number 112. Call one of our phone numbers and we will guide you through all the procedure. Every scooter’s/Car document case, has a form that needs to be filled in (European Accident Statement form) in case of accident. This is extremely important for insurance purposes. If you had an accident that happend with your own fault and nobody is seriously injured and there is no major damage on the scooter you can call us to pick you up ,or if you are able continue with your trip.
Do you supply GPS navigation systems?
No. We do not have GPS navigation systems. We consider that driving a scooter motorcycle requires concentration from the driver, on the road. And we don’t want to take that attention away from you. But you are free to install your own hold for your smartphone or GPS, if you have one.On the other hand our cars are equipped with navigation or smart phone integration
Do you provide any directions, after we rent the scooter/car/bike?
Yes. We will point out every attraction we think you would like to see and the routes that you should take to get there.Our goal is that you enjoy your time with our vehicles so you will get a free map of the island from us if you need one.
What is smoking policy inside your cars?
It is prohibited to smoke in our vehicles.If you still smoke in the vehicle and we find out or there is a proof of smoking,you will pay a fine according to the price list
Deposit?
A refundable deposit is needed when picking up the vehicle.It can be left in cash for scooters/bikes/cars or on Credit card as preauthorization for cars only.Preauthorization is a hold to the credit card which ,instead of debiting funds from the cardholder puts a temporary block on a certain amount.Security deposit in amount of excess is held until the end of the rental and it is unblocked when the vehicle is checked in the same condition as it was when checked out.Time of the deposit release (upon return)depends on the bank that issued you the credit card and Titan rent can not influence on the release period .
Can i go offroad with scooters or any other of your vehicles?
No,driving a scooter/car/bike/ on non-paved dirt roads is strictly prohibited..there is no insurance at all on non-paved roads,scooters are not dirt bikes so they are not made for that purpose (there can be technical issues due to harmful dust inhalation to the engine),scooter or any other vehicle is going to get dirty and probably damaged. But most important reason why we dont allow going off the road is your own safety..So trust us it is not worth it.. At the end you can lose your deposit for going off road so it is cheaper and safer to stay on regular/paved roads.Driving on unpaved roads is also a vioaltion of the provisions of the rental agreement and will cause the loss of all types of insurance on the vehicle/Car.
What is Cdw?
